generative AI

Emerging Generative AI Model Helps Optimize Retail Merchandising Efforts

AI is the latest massively disruptive technology making waves for businesses everywhere. But it’s not quite new to retailers. They’ve been leveraging…

VC Execs: AI’s Value is Going Beyond the ‘Generative’ Hype

“Generative AI” has been a key phrase in PR and media for the past 18 months. However, a panel of venture capital…

Exclusive: Automated Voice Agents are Hurting Customer Retention

Everyone’s been there — you try your mightiest to get the machine on the other end of the phone to understand what…

Top 2024 Trends & Predictions Check-In

In December 2023, Retail TouchPoints unveiled its latest Industry Trends & Predictions Report, a multi-media experience featuring insights from 15 of the…

Resale Marketplace GoodBuy Gear’s Secret Weapon to Earn Parents’ Trust — AI

Resale may be a hot sector at the moment, but that doesn’t mean it’s an easy business to be in, especially when…

Five Key Challenges for Food Retailers

The last few years have included incredible highs and the deepest of lows for food retailers, from finding workers during the pandemic…

Modernizing the Grocery Store: How AI is Helping Shoppers and Grocery Brands Get in Sync

The grocery sector is primed to benefit significantly from the opportunity that AI presents, both for retailers and shoppers alike. Grocery stores…

Amazon Makes AI Shopping Assistant Rufus Available to All U.S. Shoppers as Prime Day Kicks Off

Amazon has made its generative AI-powered conversational shopping assistant Rufus available to all U.S. customers the day before its 10th annual Prime…

Why Adtech Embracing AI and Automation is a Risky Long-Term Play

Adtech has been in the AI and automation business for far longer than the current AI revolution. The use of LLMs (large…

As Gen AI Gains Traction, Potential Risks Become Impossible to Ignore

Businesses across industries have embraced generative AI across their organizations to power efficiency and performance. In fact, 79% of business leaders said…

Target Launches Gen-AI Chatbot for Store Associates Chainwide

Target plans to roll out a new gen AI-powered chatbot designed to aid store associates in nearly all of its 2,000 stores…

Holiday Forecast: China-Direct Discount Apps will Attract Value-Conscious Consumers

It can be a bit jarring to start worrying about the holidays just as summer is powering up, and yet that’s exactly…

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generative AI

Emerging Generative AI Model Helps Optimize Retail Merchandising Efforts

VC Execs: AI’s Value is Going Beyond the ‘Generative’ Hype

Exclusive: Automated Voice Agents are Hurting Customer Retention

Top 2024 Trends & Predictions Check-In

Resale Marketplace GoodBuy Gear’s Secret Weapon to Earn Parents’ Trust — AI

Five Key Challenges for Food Retailers

Modernizing the Grocery Store: How AI is Helping Shoppers and Grocery Brands Get in Sync

Amazon Makes AI Shopping Assistant Rufus Available to All U.S. Shoppers as Prime Day Kicks Off

Why Adtech Embracing AI and Automation is a Risky Long-Term Play

As Gen AI Gains Traction, Potential Risks Become Impossible to Ignore

Target Launches Gen-AI Chatbot for Store Associates Chainwide

Holiday Forecast: China-Direct Discount Apps will Attract Value-Conscious Consumers

On the Verge: Embracing Gaming Communities to Drive Commerce

The Power of Unified, All-in-One Retail Platforms to Unlock Operational Efficiency and Better Business Outcomes

Retail Giants in 2024: Walmart, Costco and Target’s Competitive Edge

Prices Top Priority Lists for 46.1% of Back-to-School Shoppers

The Retailer’s Ultimate Guide to CTV Performance Measurement

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