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The Power of Unified, All-in-One Retail Platforms to Unlock Operational Efficiency and Better Business Outcomes

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Changing customer behaviors. Wavering brand loyalty. A hyper-competitive environment brimming with new brands. These are just three of many factors impacting your business today.

If you want to address these pressures effectively, you need to say goodbye to legacy IT and siloed systems; and say hello to a unified, end-to-end retail platform.

In this IDC Analyst Brief, Margot Juros, Research Director of Retail Technology Strategies, reveals how all-in-one retail platforms enable retailers to:

  • Create a single point of truth across the organization, from operations to finance and CX;
  • Improve organizational agility and efficiency by providing fast access to data; and
  • Acquire an integrated view of customer and business data to find new ways to compete and differentiate.

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