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What Does the Future Hold for IRL Experiences?

Although store design and experience teams expect to have higher budgets over the next year, they’re increasingly plagued by the same challenges…

How Store Design Teams are Thinking About Sustainability

Today’s store design teams are facing mounting pressures. More than three-quarters (76%) of respondents to Retail TouchPoints’ latest Store Design & Experience…

Sleep Number Debuts High-Touch Store With Sustainability Built Into the Design

Seeking to stay at the forefront of the connected sleep journey, Sleep Number has introduced a new agile, digitally powered brick-and-mortar concept…

VTEX Builds Out Commerce Solutions Platform with Workarea Acquisition

Commerce technology platform VTEX, which offers retailers marketplace and order management solutions, has acquired cloud commerce platform provider Workarea. VTEX plans to…

Brand Experience Awards: Insights From 8 Winning Retailers

In an industry as diverse and wide-ranging as retail, there’s no one way to create a stellar brand experience — but there…

Why Experience Is More Than The Latest Retail ‘Buzzword’

Editor’s Note: Angela Gearhart, VP Brand Experience at Sleep Number, will present a session at the Retail TouchPoints Live! @ RetailX event…

#RIC19: Marketing/Customer Engagement And Omnichannel CX Sessions

(l. to r.) Andrew Gaffney, Retail TouchPoints; Katharine Bahamonde Monasebian, Barneys New York; Todd Treonze, Brooks Brothers The 24 small-group breakout sessions…

Exclusive Q&A: Biometric Data Uncovers Health Benefits For Sleep Number Customers

Heightened competition from startups as well as established brands is putting the sleep industry on notice — innovate or surrender market share….

NRF Preview: Execs From Macy’s, Kroger, Lowe’s and Alibaba Headline Must-See Sessions

The wealth of sessions offered at the NRF Big Show, Jan. 13-15 at New York City’s Javits Center, can induce a case…

Audiovisual Technology Leads To Better Business Outcomes For Retailers

Leading retailers are implementing top-down audiovisual (AV) transformations of their brick-and-mortar stores to drive traffic, reinforce brand and offer customers experiences that…

#RIC18: 17 Quick Quotes Provide Taste From Smorgasbord Of Retail Topics

The 2018 Retail Innovation Conference featured more than 50 retail industry executives and experts speaking on a wide range of the hot…

The Retail Innovation Conference & Expo explores the evolving customer journey and how technology enables the convergence of content, community and commerce.