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Training Frontline Personnel in Retail: How to Do it on a Budget and Maintain High Quality

In retail, maintaining a knowledgeable, capable and well-trained workforce is a key factor in success, especially in categories with tight competition. At…

The Future of Retail is Multilingual

Imagine stepping into a store where no one speaks your language. You’d likely feel frustration, confusion and, ultimately, disappointment. This same barrier…

VR for Retail Training: How to Leverage the Tech to Land Stronger Outcomes

As we fast approach Q4 2023, there is one topic at the forefront of every retailer’s mind: holiday shopping. And if Amazon…

NRF Names 5 New Board Members

The National Retail Federation (NRF) named five retail industry leaders to its Board of Directors at its summer board meeting in Washington,…

Preparing for the Vaccine Mandate: Why Transparency and Flexibility Will be Vital Tools

Editor’s Note: The National Retail Federation (NRF) and the Retail Industry Leaders Association (RILA) have requested that the vaccine mandate include a…

How The IoT Unlocks Value For Retailers

Few industries have faced greater disruption than retail. Consumers use smartphones, apps, image and voice searches, augmented reality, GPS and other tech…

Yes, Customer Experience Still Matters For Retail

The pace of change, rising consumer expectations and emerging technologies give retailers a lot to consider as they try to create a…

Consumer Behavior Shifts Keep 77% Of Retail CEOs Up At Night

What really grays the hair and wrinkles the brows of retail CEOs? For 77%, it’s the ongoing impact of shifting consumer spend…

China Sets The Mobile Commerce Bar High, Demonstrating Room For Growth In U.S.

This past holiday season saw a surprising surge in mobile commerce, which captured nearly a third of online sales. Yet the U.S….

71% Of CEOs Say Omnichannel Fulfillment Is A Top Priority

An increasing number of retailers are offering faster and more efficient delivery options, making consumers come to expect buy online, pickup in-store…

83% Of Consumers Prefer Grocery Stores, Yet Desire Better Shopping Experiences

Big box and dollar store retailers are boosting sales by offering fresh, frozen and packaged foods. While this may seem like a…

The Retail Innovation Conference & Expo explores the evolving customer journey and how technology enables the convergence of content, community and commerce.