Industry Insights

#RICE24 Keynote: Why Culture, not Demographics, can Be a Brand’s ‘Biggest Cheat Code’

It can be difficult for executives immersed in the business of retail to appreciate the cultural significance of the transactions they facilitate…

Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Are you ready to explore the evolved customer journey? The Retail TouchPoints team is on site in Chicago reporting on all the…

5 Questions to Ask Before Using Big Tech’s Gen AI Advertising Tools

Much has been made about the “AI arms race” between countries (primarily the U.S. and China), but in America a similarly heated…

Gen AI: Google’s Not-so-Secret Weapon in the Battle for Search Engine Dominance

Last week Google announced a sweeping slate of product updates across its search, shopping and marketing interfaces at Google Marketing Live (GML),…

Opinion: An Unvarnished Review of the Smart Cart Shopping Experience

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in…

First Look: New Research Unpacks the Differences Between Subscriptions and Memberships

The terms “membership” and “subscription” are often used interchangeably in retail. However, new research from CI&T, developed in partnership with Retail TouchPoints,…

Beyond Inc.’s New Chairman Reveals ‘Bigger and Better’ Plans for the Business

In his first earnings season as Executive Chairman, Marcus Lemonis shared detailed plans for the future of Beyond Inc., which now encompasses…

Contentsquare CMO Reveals Why Brands’ Best Acquisition Strategy is a Retention Strategy

Ecommerce sales are expected to hit $6.3 trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Despite…

How Home Depot Plans to Stand Out in the ‘Sea of Retail Media Networks’

Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and companies that will be…

How Subscription Strategies can Supercharge Loyalty Programs

Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and build customer lifetime value, but perhaps they’ve…

Primark President: ‘Our Business is Set Up for People to Grow Into’

Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and companies that will…

The Dark Side of the Surveillance Economy and What Retailers Should Do About It

Businesses across the spectrum have benefited hugely from the rise of the “surveillance economy” — the business of gathering and using data…

The Retail Innovation Conference & Expo explores the evolving customer journey and how technology enables the convergence of content, community and commerce.

Industry Insights

#RICE24 Keynote: Why Culture, not Demographics, can Be a Brand’s ‘Biggest Cheat Code’

Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

5 Questions to Ask Before Using Big Tech’s Gen AI Advertising Tools

Gen AI: Google’s Not-so-Secret Weapon in the Battle for Search Engine Dominance

Opinion: An Unvarnished Review of the Smart Cart Shopping Experience

First Look: New Research Unpacks the Differences Between Subscriptions and Memberships

Beyond Inc.’s New Chairman Reveals ‘Bigger and Better’ Plans for the Business

Contentsquare CMO Reveals Why Brands’ Best Acquisition Strategy is a Retention Strategy

How Home Depot Plans to Stand Out in the ‘Sea of Retail Media Networks’

How Subscription Strategies can Supercharge Loyalty Programs

Primark President: ‘Our Business is Set Up for People to Grow Into’

The Dark Side of the Surveillance Economy and What Retailers Should Do About It

On the Verge: Embracing Gaming Communities to Drive Commerce

The Power of Unified, All-in-One Retail Platforms to Unlock Operational Efficiency and Better Business Outcomes

Retail Giants in 2024: Walmart, Costco and Target’s Competitive Edge

Prices Top Priority Lists for 46.1% of Back-to-School Shoppers

The Retailer’s Ultimate Guide to CTV Performance Measurement

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