Omnichannel Alignment

Bloomingdale’s Brings 3,000+ Pre-Loved Luxury Goods from Rebag Online and into Stores

Heritage luxury department store Bloomingdale’s is staking a claim in the resale market by partnering with luxury resale platform Rebag. The companies…

Lessons from the Edge: Steve Dennis on the Balancing Act Between Risk Management and Taking Bold Chances

Steve Dennis has worked for some of the world’s most well-known retail companies — in-house with Sears and Neiman Marcus and as…

Pet Valu Brings Omnichannel Ambitions to Life with Tech Partnerships

Pet Valu is partnering with commercetools, Google Cloud and Deloitte to drive its digital commerce transformation. The Canadian specialty pet retailer implemented…

Roblox Says ‘It’s Showtime!’ with New ‘Beetlejuice’ Experience

Roblox has partnered with Warner Bros. Motion Picture Group on a new experience to promote the release of Beetlejuice Beetlejuice, the long-awaited…

ThredUp Makes Thrifting Easier with New AI Tools

Many consumers love thrifting because they enjoy the treasure hunt experience, especially in physical stores. With shelves stocked high and clothing racks…

Paper Store POS Upgrade Untethers Associates, Boosts Productivity

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment…

Tuckernuck Boosts Holiday Conversions 304% With MNTN Performance TV

Tuckernuck, an omnichannel lifestyle retail brand that sells classic yet unique apparel and gifts, needed a scalable advertising channel that it could…

How Store Design Teams are Thinking About Sustainability

Today’s store design teams are facing mounting pressures. More than three-quarters (76%) of respondents to Retail TouchPoints’ latest Store Design & Experience…

Top 2024 Trends & Predictions Check-In

In December 2023, Retail TouchPoints unveiled its latest Industry Trends & Predictions Report, a multi-media experience featuring insights from 15 of the…

Macy’s Levels Up Personalization with 500M Tailored Offers to 30M Customers

Personalization has become an expectation for many consumers, but brands’ maturity levels in providing personalized marketing and CX varies greatly. While capabilities…

Pacsun Taps Pinterest to Drive Home Fall Campaign: ‘Better in Baggy’

This fall, things are going to get baggy, at least according to Pacsun and its consumer community, The Pacsun Collective. The retailer’s…

Roku, Walgreens and the Future of CTV: Shoppable Ad Experiences

Walgreens Advertising Group (WAG) is making good use of one of its most valuable assets: a treasure trove of first-party data from…

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Omnichannel Alignment

Bloomingdale’s Brings 3,000+ Pre-Loved Luxury Goods from Rebag Online and into Stores

Lessons from the Edge: Steve Dennis on the Balancing Act Between Risk Management and Taking Bold Chances

Pet Valu Brings Omnichannel Ambitions to Life with Tech Partnerships

Roblox Says ‘It’s Showtime!’ with New ‘Beetlejuice’ Experience

ThredUp Makes Thrifting Easier with New AI Tools

Paper Store POS Upgrade Untethers Associates, Boosts Productivity

Tuckernuck Boosts Holiday Conversions 304% With MNTN Performance TV

How Store Design Teams are Thinking About Sustainability

Top 2024 Trends & Predictions Check-In

Macy’s Levels Up Personalization with 500M Tailored Offers to 30M Customers

Pacsun Taps Pinterest to Drive Home Fall Campaign: ‘Better in Baggy’

Roku, Walgreens and the Future of CTV: Shoppable Ad Experiences

On the Verge: Embracing Gaming Communities to Drive Commerce

The Power of Unified, All-in-One Retail Platforms to Unlock Operational Efficiency and Better Business Outcomes

Retail Giants in 2024: Walmart, Costco and Target’s Competitive Edge

Prices Top Priority Lists for 46.1% of Back-to-School Shoppers

The Retailer’s Ultimate Guide to CTV Performance Measurement

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