Today’s shoppers want it all — rich omnichannel shopping experiences with personalized touches throughout — and by embracing data and AI, retailers can deliver, driving sales and fostering brand loyalty.
Take a deep dive into on-and-offline retail experiences, meeting consumers where they are, and the industry outlook as AI booms in this Retail Roadmap. You’ll learn:
- How consumers navigate today’s retail landscape;
- How to prioritize speed, data and AI in retail’s new normal;
- The most profitable online marketplaces and categories;
- How digital influence powers purchasing decisions; and
- How you can integrate AI in to your CX strategy.
