Industry Insights

Salesforce Survey: 36% of Retail Employees Already Using Generative AI

Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by Salesforce and the Retail…

To Earn Engagement, Retailers Must Tap into Customers’ Emotions

If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn alert…okay, I’m back), then…

Retailers Look to AI as They Grapple with ‘Pricing Game of Chicken’

Even though inflation has been easing in recent months, a majority (70%) of retail CFOs say they plan to raise prices in…

Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival…

The Reality of AI in Retail: Executives Break Down Opportunities, Challenges at NRF

The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per presentation is definitely untrue,…

NRF Gen Z Panel: A Group Defined by its Contradictions

If you want to understand Gen Z (and that’s pretty important for any business that wants to grow), you have to understand…

NRF 2024 Preview: Hear From Top Execs at Levi’s, Ulta Beauty, FedEx — and Magic Johnson

Tens of thousands of retail professionals from all over the world will fill New York City’s Javits Center for Retail’s Big Show…

Why Personalization Can Survive the Loss of Third-Party Cookies

Personalization is at something of a crossroads. The New Year saw a key step in the coming deprecation of third-party cookies, which…

6 Trends Driving Store Design Innovation in 2024

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and…

Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

Malls were once the nucleus of “shopping culture.” They were core destinations for all things retail; where families spent hours on a…

Have Big Sustainability Goals? Bergmeyer+ Says to Start Small — with Store Fixtures

Sustainability goals are all well and good, but too often they remain just that — goals rather than actual, measurable achievements. Sometimes…

Anthropologie CMO: ‘Digital is not a Channel, Platform or Tech — it’s a Business Driver’

It’s a common marketer’s dilemma: how do you expand your brand’s appeal beyond its core customers? The specific challenge for women’s apparel…

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Industry Insights

Salesforce Survey: 36% of Retail Employees Already Using Generative AI

To Earn Engagement, Retailers Must Tap into Customers’ Emotions

Retailers Look to AI as They Grapple with ‘Pricing Game of Chicken’

Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment

The Reality of AI in Retail: Executives Break Down Opportunities, Challenges at NRF

NRF Gen Z Panel: A Group Defined by its Contradictions

NRF 2024 Preview: Hear From Top Execs at Levi’s, Ulta Beauty, FedEx — and Magic Johnson

Why Personalization Can Survive the Loss of Third-Party Cookies

6 Trends Driving Store Design Innovation in 2024

Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

Have Big Sustainability Goals? Bergmeyer+ Says to Start Small — with Store Fixtures

Anthropologie CMO: ‘Digital is not a Channel, Platform or Tech — it’s a Business Driver’

On the Verge: Embracing Gaming Communities to Drive Commerce

The Power of Unified, All-in-One Retail Platforms to Unlock Operational Efficiency and Better Business Outcomes

Retail Giants in 2024: Walmart, Costco and Target’s Competitive Edge

Prices Top Priority Lists for 46.1% of Back-to-School Shoppers

The Retailer’s Ultimate Guide to CTV Performance Measurement

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