E-commerce Experience

UPDATE: FTC Issues Formal Ban on Fake Reviews and Testimonials

[Update as of Aug. 15, 2024] The Federal Trade Commission (FTC) has issued a final rule to combat fake online reviews and…

Navigating AI Adoption: Why the Co-Pilot Approach is the Most Successful

Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate…

The Cost of Inaccessibility: Businesses Lose More Than $6.9 Billion Annually

If you think it is costly to design accessible and inclusive websites, just think about how much inaccessibility will cost your business….

Uber is Using the Paris Olympics to Demonstrate its Prowess as a ‘Travel Partner’

If you thought Uber’s move into food delivery back in 2016 was interesting, wait until you see what they’ve been up to…

Macy’s Expands Media Network with Post-Purchase Offers

Macy’s has partnered with Rokt to provide shoppers with post-purchase offers via non-endemic ads delivered during the checkout and transaction experience. The…

Cookies are Here to Stay, But Retailers Can Still Differentiate with Data Privacy

To kick off this discussion about privacy, let’s start with a little quiz. When you see the data privacy pop-up at a…

Grubhub Enhances App Personalization, Adds Priority Delivery Option

Grubhub now has 30 personalized recommendation carousels on its homepage, spotlighting merchants with delivery ETAs of 30 minutes or less, merchants featuring…

JD Expands Nike Loyalty Program to U.S.

JD, formerly known as JD Sports, has extended its partnership with the Nike Connected Membership program to the U.S., making JD the…

How AI and LLMs Are Ushering in a New Era of Conversational Commerce

With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15 or even 10 years…

How Alibaba is Helping Olympians ‘Bridge the Divide Between Sportsmanship and Entrepreneurship’

For two and a half weeks, the eyes of the world are turned to Paris for the latest iteration of the Summer…

Mercari Connects U.S. Marketplace to Sellers in Japan, Opens First Store in LA

Peer-to-peer resale marketplace Mercari has opened its U.S. platform to sellers from Japan and also has opened its first-ever physical store, on…

Are Errors Hindering B2B Commerce Growth?

Is your web store a partner in your success or a saboteur hindering your growth? Your buyers expect accuracy, flexibility and a…

The Retail Innovation Conference & Expo explores the evolving customer journey and how technology enables the convergence of content, community and commerce.

E-commerce Experience

UPDATE: FTC Issues Formal Ban on Fake Reviews and Testimonials

Navigating AI Adoption: Why the Co-Pilot Approach is the Most Successful

The Cost of Inaccessibility: Businesses Lose More Than $6.9 Billion Annually

Uber is Using the Paris Olympics to Demonstrate its Prowess as a ‘Travel Partner’

Macy’s Expands Media Network with Post-Purchase Offers

Cookies are Here to Stay, But Retailers Can Still Differentiate with Data Privacy

Grubhub Enhances App Personalization, Adds Priority Delivery Option

JD Expands Nike Loyalty Program to U.S.

How AI and LLMs Are Ushering in a New Era of Conversational Commerce

How Alibaba is Helping Olympians ‘Bridge the Divide Between Sportsmanship and Entrepreneurship’

Mercari Connects U.S. Marketplace to Sellers in Japan, Opens First Store in LA

Are Errors Hindering B2B Commerce Growth?

On the Verge: Embracing Gaming Communities to Drive Commerce

The Power of Unified, All-in-One Retail Platforms to Unlock Operational Efficiency and Better Business Outcomes

Retail Giants in 2024: Walmart, Costco and Target’s Competitive Edge

Prices Top Priority Lists for 46.1% of Back-to-School Shoppers

The Retailer’s Ultimate Guide to CTV Performance Measurement

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