Latest News & Articles - Retail TouchPoints

What Does the Future Hold for IRL Experiences?

Although store design and experience teams expect to have higher budgets over the next year, they’re increasingly plagued by the same challenges…

Academy Sports Plans to Open 9 New Stores This Fall

Academy Sports + Outdoors has revealed the locations of the nine new stores it plans to open this fall, bringing it closer…

Tackling the Pressures of Working the Sales Floor

Traditionally, retail has been a tough environment for workers. Every customer interaction and every back-office decision in every store area relied on…

Incorporating Employee Wellness into Your Sustainability Plan

Sustainability, or the capacity for people to positively coexist with the planet, is often said to have three pillars: social, economic and…

Navigating the Future of Loyalty: Innovative Strategies for Engagement, Rewards and Unveiling the Differences Ahead

Loyalty programs have long been a staple of the business world, offering incentives and rewards to engage and retain customers. However, as…

Blue Diamond Growers Cracks the Supply Chain ‘Nut,’ Saves $1 Million in Annual Transportation Costs

Businesses across multiple industries have felt the intense supply chain pressures brought on by COVID for nearly five years now. As a…

Etsy Enhances Search Experience to Prioritize ‘High-Quality’ Sellers

Etsy has made major advancements to its search and discovery experience, aiming to favor high-quality items from sellers “who consistently provide delightful…

Ikea Adopts Single Fintech Platform for Global Payments and Data-Gathering

Inter Ikea Group, parent company of furniture retailer Ikea, has entered a global partnership with payments platform Adyen. Using the solution provider’s…

Spirit Halloween to Conjure Up 400+ Seasonal Stores for Spooky Season

Spirit Halloween will operate a record-breaking 1,525 brick-and-mortar stores this season, adding more than 400 locations to its 1,100-store footprint by the…

People are Talking About RFID Again…Here’s Why

Unlike fashion, the technology industry doesn’t often look to trends and ideas from the past to define its future. But in the…

Salesforce Forecast: Global Holiday Sales to Reach $1.19 Trillion, Up 2% YoY

Value-seeking consumers trading down, strategically waiting for discounts and choosing low-cost Chinese shopping apps will soften holiday sales growth to 2% year…

Walmart Marketplace Adds Categories, Enhances Fulfillment Offerings

Walmart Marketplace will add three popular categories to its assortment and expand fulfillment offerings for sellers, including a multichannel solutions program that…

Loblaws Pilots 3 Limited-Assortment ‘No Name’ Stores, Promises Significant Discounts

Loblaws will open three “No Name” stores in Ontario next month, offering up to 20% savings on a limited selection of 1,300…

Ebay Plans ‘Pre-Loved’ Fashion Shows for New York, London Fashion Weeks

Ebay is launching a “Pre-Loved Fashion Week” in tandem with the upcoming New York and London fashion events that will feature a…

Why Gaming Communities Represent a ‘Tremendous Opportunity’ for Brands

The fastest-growing segment of entertainment isn’t movies, TV or even short-form video à la TikTok and YouTube — it’s gaming. In fact,…

How to Win in the Routine Economy: Elevate the Everyday

As an elder millennial who is trying to do it all (and ideally hit my daily protein goal along the way), I’m…

Vera Bradley Looks to Capture New Gen Z Fans with Urban Outfitters Collab

Urban Outfitters has collaborated with lifestyle brand Vera Bradley to launch a vintage-inspired capsule collection. The exclusive collection features six re-editions of…

Pfizer’s New DTC Website Aims to ‘Streamline the Path to Better Health’

Pharmaceutical company Pfizer has launched a new direct-to-consumer website, PfizerForAll, offering prescription delivery, vaccination scheduling, discounts on Pfizer medications and same-day appointments…

Determining the ROI of Change

Facing lingering supply chain issues and constantly changing consumer behaviors, retailers today are looking to large-scale transformations to better understand what customers…

Stop & Shop Consigns Tobacco Sales to the Ash-Heap of History

Stop & Shop, which operates 360 supermarkets across Connecticut, Massachusetts, Rhode Island, New York and New Jersey, will end tobacco sales by…

Extended Back-to-School Season Spotlights Need for Tactical Markdowns

As with many other retail sales “seasons,” formerly hard-and-fast dates about when back-to-school (BTS) selling starts — and perhaps more importantly, when…